Whosly™

Terms of Service

Last updated July 2026

These Terms of Service ("Terms") are a binding agreement between you and Who's In Labs, LLC, an Illinois limited liability company ("Who's In Labs," "we," "us," or "our"), governing your access to and use of the Whosly™ mobile application, the whosly.app website, and related services (collectively, the "Service"). Please read them carefully — they include an arbitration agreement, a class-action waiver, and limitations on our liability.

BY CREATING AN ACCOUNT, RSVPING TO A PLAN, OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU AGREE TO THESE TERMS AND TO OUR PRIVACY POLICY. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.

1. Eligibility

You must be at least 18 years old and able to form a binding contract to create an account or use the Service. The Service is intended for adults and is not directed to children; we do not knowingly permit use by, or collect personal information from, anyone under 18 (and specifically anyone under 13). You represent that the information you provide is accurate and that you have the authority to enter into these Terms.

2. Your Account

You sign in using Sign in with Apple and may provide a name and phone number so friends' invitations can reach you. You are responsible for your account and all activity under it. Keep your device and credentials secure and notify us promptly of any unauthorized use. You may not share, sell, or transfer your account.

3. License to You

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Service for your own personal, non-commercial planning. You may not, and may not permit anyone else to: copy, modify, translate, or create derivative works of the Service; reverse engineer, decompile, or attempt to extract source code; rent, lease, resell, sublicense, or commercially exploit the Service; scrape, crawl, harvest, or use automated means to access or collect data; circumvent security, rate limits, or access controls; or use the Service to build or train a competing product or model. We reserve all rights not expressly granted.

4. Plans, Invitations & Your Content

The Service lets you create plans, invite people, RSVP, comment, vote, track and save places and notes, and — only if you choose — share your arrival at an event. Content you submit ("User Content") remains yours. You grant us a worldwide, perpetual, irrevocable, royalty-free, fully paid, transferable, and sublicensable license to host, store, use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your User Content in order to operate, provide, secure, improve, develop, and promote the Service, including sharing it with the people you invite or plan with, and as otherwise described in our Privacy Policy. You represent that you own or have all rights necessary to your User Content and to grant this license, including any necessary consent from people whose information you add or invite. You are solely responsible for your User Content and your plans, including their accuracy, legality, and consequences. We do not endorse, verify, or take responsibility for any User Content or plan, and we may (but are not obligated to) review, remove, or restrict any content at any time. We have zero tolerance for objectionable content and abusive behavior: any message can be reported from within the app (and its author blocked), we review reports promptly — normally within 24 hours — and we remove violating content and the accounts responsible.

5. Feedback

If you send us ideas, suggestions, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose without restriction, attribution, or compensation.

6. Acceptable Use

You agree not to use the Service — and not to help or encourage anyone else — to:

We may investigate, remove content, and suspend or terminate accounts at our discretion, with or without notice.

7. In-Person Meetups — Assumption of Risk

WHO'S IN? IS A PLANNING AND COORDINATION TOOL ONLY. WE DO NOT HOST, SUPERVISE, VET, SCREEN, BACKGROUND-CHECK, OR VERIFY USERS, PLANS, VENUES, OR EVENTS, AND WE ARE NOT A PARTY TO ANY PLAN YOU MAKE. ANY DECISION TO MEET, TRAVEL TO, ATTEND, OR INTERACT WITH ANYONE — ONLINE OR IN PERSON — IS MADE AT YOUR OWN RISK.

You are responsible for your own safety and for exercising good judgment, including verifying who you are meeting and where. To the fullest extent permitted by law, you assume all risks arising from meetups, events, venues, travel, tickets, and interactions with other people, and you release Who's In Labs, LLC and its members, owners, officers, employees, contractors, and agents (the "Whosly Parties") from any claims, demands, or damages of every kind arising out of or related to them. This release covers claims known and unknown. If you are a California resident, you expressly waive California Civil Code §1542, which reads: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY." You waive any comparable protection under the law of any other jurisdiction.

8. Advertising, Sponsored Content, Recommendations & Curated Place Lists

The Service includes recommendations — including recommended places, venues, events, and businesses, and curated "starter packs" — which we may personalize using your information (including your general area) as described in our Privacy Policy. These are our own first-party suggestions: we do not track you across other companies' apps or websites, and we do not share your information with advertisers or data brokers. If we ever introduce third-party or sponsored advertising, we will update this Policy first and provide any choices the law requires. We do not endorse, and are not responsible for, any third party, product, venue, or offer, and your dealings with them are solely between you and that third party. References or recommendations are not a guarantee of quality, availability, safety, or suitability.

This also includes any curated or editorial suggestions Whosly provides — such as "starter packs," "deep cuts," "essentials," "surprise me," and other lists or recommendations of places to explore. These are offered for inspiration and convenience only. We do not own, operate, vet, inspect, endorse, or guarantee any listed place, and we make no warranty as to its accuracy, hours, availability, pricing, safety, cleanliness, legality, or quality — a listed place may have changed, moved, or permanently closed. Any decision to visit, travel to, enter, or patronize any place is made solely at your own risk and judgment. To the fullest extent permitted by law, you assume all risk of, and the Whosly Parties are not responsible or liable for, any experience, interaction, injury, illness, death, property damage, loss, cost, or other outcome arising out of or related to visiting or relying on any place suggested, listed, or recommended in the Service, and you release the Whosly Parties from any such claims.

9. Tickets, Payments & Subscriptions

Whosly is funded directly by the people who use it, not by advertising. We do not run ads, sell or rent your information, or track you across other apps; instead, the Service is supported by optional Plus and Planner Pro subscriptions and by paid AI features, whose underlying computing costs are significant. We built it this way on purpose: our aim is to help you gather and make plans in the real world, not to compete for your attention — so we keep our incentives aligned with getting you together and off the app rather than keeping you on it. If this model ever changes, we will update these Terms first and provide any choices the law requires.

Ticket details you enter (platform, holder, cost, links) are for your group's convenience only; we do not sell tickets, process ticket payments, or guarantee any ticket. Optional paid features (such as Plus, Planner Pro, and Boost) are sold through the Apple App Store and governed by Apple's terms. Subscriptions renew automatically unless canceled at least 24 hours before the period ends; your Apple account is charged for renewal, and you manage or cancel in your Apple account settings. Prices and features may change as permitted by law. Except where required by law or Apple's policies, payments are non-refundable and all refunds are handled by Apple. Included or promotional AI credits (such as one-time free lookups or Magic Plans) have no cash value, are limited to one allotment per person, and may be modified or discontinued; purchased credits have no cash value and, like your other data, are removed if you delete your account.

10. Third-Party Services & Links

The Service relies on third parties including Apple (sign-in, notifications, payments), Cloudflare (hosting and data storage), Anthropic (AI features), and Apple Maps (places and directions), and may contain links to third-party sites or content. Your use of those features and links may be subject to the third parties' own terms and privacy practices. We do not control and are not responsible for third-party services, venues, content, or links, and accessing them is at your own risk.

11. Intellectual Property

The Service — including its software, design, "look and feel," text, graphics, and logos — is owned by Who's In Labs, LLC or its licensors and is protected by copyright and other applicable laws. "Whosly" and the Whosly logo are trademarks of Who's In Labs, LLC, protected under common law. They are not currently registered with the U.S. Patent and Trademark Office, but we assert and reserve all rights in them. Nothing in the Service grants you any right to use our names or logos without our prior written permission. Except for the limited license in Section 3, we reserve all rights.

12. Disclaimers

THE SERVICE AND ALL CONTENT, RECOMMENDATIONS, AND INFORMATION IN IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PLAN, NOTIFICATION, AI OUTPUT, OR OTHER INFORMATION WILL BE TIMELY, ACCURATE, COMPLETE, OR DELIVERED. AI-ASSISTED AND AUTOMATED FEATURES MAY PRODUCE INACCURATE OR INCOMPLETE RESULTS, AND YOU ARE RESPONSIBLE FOR INDEPENDENTLY VERIFYING ANY INFORMATION BEFORE RELYING ON IT.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WHO'S IN PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, OR FOR ANY PERSONAL INJURY, DEATH, PROPERTY DAMAGE, OR EMOTIONAL DISTRESS, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, ANY PLAN OR MEETUP, ANY ADVERTISING OR THIRD-PARTY CONTENT, OR THE CONDUCT OF ANY USER OR THIRD PARTY, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you; in that case our liability is limited to the maximum extent permitted by law. These limitations are a fundamental basis of the bargain between you and us.

14. Indemnification

You agree to defend, indemnify, and hold harmless the Whosly Parties from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your User Content, your plans or meetups, your interactions with other users or third parties, or your violation of these Terms or of any law or rights of others.

15. Termination

You may stop using the Service and delete your account at any time in the app. Deleting your account removes your data as described in our Privacy Policy; to keep one-time free credits one-time, we retain only a minimal, anonymized record of any free AI credits you have already used — a one-way hash of your Sign in with Apple identifier, not the identifier itself — so they cannot be reset by recreating an account. We may suspend or terminate your access at any time, with or without notice or cause, including for any violation of these Terms or to comply with law. Upon termination, the license granted to you ends. Provisions that by their nature should survive termination — including content licenses, disclaimers, limitations of liability, indemnification, and dispute resolution — will survive.

16. Dispute Resolution; Binding Arbitration; Class-Action & Jury Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO SUE IN COURT AND TO HAVE A JURY TRIAL.

Informal resolution first. Before starting an arbitration, you agree to first contact us at admin@whos-in-labs.com with a written description of the dispute and to try in good faith to resolve it informally for at least 30 days.

Binding arbitration. Except as stated below, any dispute, claim, or controversy arising out of or relating to the Service or these Terms (including their breach, enforcement, interpretation, validity, or formation) will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. This agreement is governed by the Federal Arbitration Act. Arbitration will take place in or near Cook County, Illinois, or, at your election, by telephone, video, or written submissions, and judgment on the award may be entered in any court of competent jurisdiction. Either party may instead bring an individual claim in small-claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property.

YOU AND WHO'S IN LABS, LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS. YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL.

30-day opt-out. You may opt out of this arbitration agreement by emailing admin@whos-in-labs.com within 30 days of first accepting these Terms, stating your name and intent to opt out; doing so will not affect any other part of these Terms. If the class-action waiver is found unenforceable as to a particular claim, that claim will proceed in court, but the rest of this Section will remain in effect.

17. Governing Law & Venue

These Terms and any dispute between you and us are governed by the laws of the State of Illinois and applicable U.S. federal law, without regard to conflict-of-laws rules. To the extent any dispute is not subject to arbitration, you and we agree to the exclusive jurisdiction and venue of the state and federal courts located in Cook County, Illinois, and waive any objection to that venue.

18. Apple App Store

These Terms are between you and Who's In Labs, LLC only, not with Apple Inc. ("Apple"), and Apple is not responsible for the Service or its content. Apple has no obligation to provide maintenance or support for the Service. To the maximum extent permitted by law, Apple has no warranty obligation, and any claims relating to the app's failure to conform to a warranty are our responsibility, not Apple's. Apple is not responsible for addressing any product-liability, legal/regulatory, or third-party intellectual-property claims relating to the app. You represent that you are not located in a U.S.-embargoed country or on a U.S. restricted-party list, and you must comply with applicable third-party terms (such as your wireless carrier's). Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

19. Changes

We may update these Terms from time to time. For material changes we will update the "Last updated" date and, where appropriate, provide notice in the app or ask you to re-accept. Your continued use of the Service after changes take effect means you accept the updated Terms.

20. General

These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service and supersede any prior agreements. If any provision is found unenforceable, it will be limited or severed to the minimum extent necessary and the rest will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign or transfer these Terms; we may assign them, including to an affiliate or in connection with a merger, acquisition, or sale of assets. We are not liable for any delay or failure to perform due to causes beyond our reasonable control. Notices to you may be provided in the app or by email; notices to us must be sent to admin@whos-in-labs.com. Section headings are for convenience only.

21. Contact

Questions? Contact us at admin@whos-in-labs.com.